Each server has a capacity of 1.5 customers per hour. At least four such servers would be necessary for this demand rate. Option C 4 is correct.
Customers have a variety of options for purchases because to multi-channel supply chains. Customers have the option of placing orders over the phone, online, or in person at a physical store. However, these various supply chain channels frequently stay apart from one another.
In order to ensure that messages reach target audiences regardless of the devices, communities, technologies, or platforms they may or may not utilize, numerous marketing channels must be used. Giving customers a choice in the manner and location of their interactions with a brand is another goal of multi-channel marketing for B2C businesses.
Hence, Each server has a capacity of 1.5 customers per hour. At least four such servers would be necessary for this demand rate. Option C 4 is correct.
The complete question is,
A multiple channel system has customers arriving at an average rate of five per hour and an average service time of forty minutes. The minimum number of servers for this system to be under loaded is:
A. 2
B. 3
C. 4
D. 5
E. none of these
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