Total quality management is a technique that focuses all functions within an organization on improving the design, features, reliability, and after-sales support of products.
Total quality management (TQM) is a method of management that focuses on long-term success through customer satisfaction. In a TQM initiative, every employee of a firm takes part in enhancing their workplace's processes, goods, and services. primary TQM components.
The goal of total quality management is to "construct and make permanent a climate where employees continuously enhance their ability to supply on-demand goods and services that customers will find particularly valuable."
Total quality management is a strategy that concentrates all organizational functions on enhancing product design, features, dependability, and post-sales support.
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