Organizations such as uber, u.s. bank, and the red cross each provide customers with a product that is typically called service.
Intangible acts or uses that a customer, business, or government is willing to pay for are referred to as services. As examples, consider the work performed by barbers, physicians, attorneys, mechanics, banks, insurance companies, and others. Public services are those that the entire community (a nation-state, fiscal union, or region) is responsible for funding. Consumers of services gain from service providers' use of resources, expertise, innovation, and experience. Services can be seen as intangible activities or performances in which the provider adds value for the client.
For the purpose of providing services across a certain time frame, service-relevant resources, processes, and systems are assigned. The associated resources may be left idle if the service consumer does not request and use the service during this time. If there isn't another way to employ those resources, the service provider sees this as a missed opportunity for business.
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