Papa John's initially responded with a lighthearted tweet, which angered Azalea and this is an example of how papa John's failed to establish a code of conduct.
A well-written code of conduct clarifies a person's or an organization's mission, values and principles, linking them with standards of skilled conduct. The code articulates the values the organization desires to foster in leaders and staff and, in doing therefore, defines desired behavior.
Ways to establish a good code of conduct include making your code of conduct comprehensive and visible, specify who is covered with values and following a clear anti-harassment policy.
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