The situations and capacities that Alex and his team needed to change in their way of working were Inventory management and operational expenses.
In the novel, "The Goal," Alex Rogo is struggling at the production plant that he runs as it has not been productive or profitable and so his bosses gave him three months to make improvements or close down.
Thanks to an old physics professor named Jonah, Alex and his team are able to improve on several situations and capacities such as inventory management and operational expenses to be able to make more profit.
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