The answer is cultural intelligence.
Cultural intelligence is the apparently natural ability of an outsider to interpret one's unfamiliar and ambiguous gestures as one's compatriots interpret them. It should not be surprising that the human actions, gestures, and speech patterns one encounters in a foreign business setting are subject to a much wider range of interpretations, making misunderstandings possible and cooperation impossible.
But occasionally, an outsider can naturally interpret one's unfamiliar and ambiguous gestures in how one's compatriots and colleagues mirror them. We call it cultural intelligence or CQ. CQ has become an extremely important competency and skill in a world where crossing borders is routine, not just for international bankers and borrowers.
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