Carson feels that he is not getting opportunity to figure out where problems might arise before they occur, he is dealing with reactive change.
Change that is implemented in a company as a consequence of external factors is known as reactive change. For example, the introduction of a new employee benefit plan is proactive since leadership is confident that it will increase satisfaction and motivation among employees. If the benefits plan was implemented in response to requirements made by employees, the change would be reactive change.
Reactive change management entails the execution of modifications in response to a need, a possibility, or an unexpected circumstance in the company. When you have a process or contingency strategy in place, you can adapt to changes constructively and systematically.
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