If her employer sent the email requesting employee tax information, she should call her boss to confirm.
Why shouldn't you try to fix a compromised computer system or work account on your own?
Do not attempt to repair your computer yourself or turn it off if it is one that was given to you by your employer or is being used for work. You could do more harm than good and lose important information that could be used in an investigation.
How might a cyberattacked introduce malware into a system?
Phishing emails are by far the most popular way for hackers and state-sponsored hacking groups to disseminate malware. Hackers have gotten very good at creating emails that fool recipients into clicking links or downloading files with malicious software.
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