Respuesta :
Poor customer service - 82% percent people had abandoned a firm due of poor customer support. Customer dissatisfaction - 53% of clients changed companies because they considered unappreciated.
Retail consumer loyalty recovered in 2022, with much more customers saying that they want to purchase with the same business on a constant basis. Although price is a significant element influencing client loyalty, the majority of customers place a higher value on convenience and ease of purchasing.
Whenever an employee quotes a figure that is significantly higher than the organization's budget and refuses to compromise, retention becomes a challenge. The organization must consider the interests of all employees and therefore can afford to irritate them.
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