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the blank gap can be closed by getting employees to meet or exceed service standards when the service is being delivered, empowering them, providing support and incentives, and using technology where appropriate.

Respuesta :

The delivery gap can be reduced by empowering service providers, offering assistance and incentives, and using technology where appropriate to get employees to achieve or exceed service standards when the service is delivered.

What is employees?

The term employee refers to the work in the company to earn the money. The employee is the provided the services to the company with exchange of the salary. The employees are the work with the unity are the increased the wealth of the company.

According to the given the case was to justify the  delivery gap  are the main reason to the employees are not to the suitable and the technical breakdowns, and also lack of adequate training.

As a result, the case was the fit into the employees to achieve are the delivery gap.

Learn more about on employee, here:

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