Where she stopped the sign read: "Mme. Sofronie. Hair Goods of All Kinds." One flight up Della ran, and collected herself, panting. Madame, large, too white, chilly, hardly looked the "Sofronie." "Will you buy my hair?" asked Della. "I buy hair," said Madame. "Take yer hat off and let’s have a sight at the looks of it." Down rippled the brown cascade. "Twenty dollars," said Madame, lifting the mass with a practised hand. Madame Sofronie’s character is most developed through

1)direct characterization, using her words and feelings.
2)indirect characterization, using her thoughts and action.
3)direct characterization, describing her physical appearance.
4)indirect characterization, describing her personality.