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The correct answer is :
Sublimation.
In psychology, sublimation is a kind of defense mechanism, in which socially unacceptable drives or thoughts are converted into socially acceptable behaviors. Sigmund Freud understood that sublimation was a sign of civilization, enabling people to perform normally in culturally acceptable ways.
Kimberly´s nice to Bob, despite her hatred towards him, because it´s the socially acceptable behavior.
Sublimation is a protective strategy in psychology that involves the conversion of socially inappropriate desires or thoughts into social acceptance activities.
What is social acceptance?
Social acceptance can be defined as the reality that most people try to look and act like others to fit in. It can also refer to the ability to accept or tolerate differences and diversity in others or groups of people.
Some social norms of behavior are unwritten that are acceptable in a group of people and front of society.
Thus, despite her loathing for Bob, Kimberly is pleasant to him since it's the socially correct thing to do.
Learn more about the social acceptance here:
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