In the context of Herzberg's two-factor theory, ____________ are characteristics of the workplace, such as company policies, working conditions, pay, and supervision, that can make people dissatisfied.A. hygiene factors B. motivators IncorrectC. outcomesD. expectanciesE. positive reinforcers

Respuesta :

Answer:

THE CORRECT OPTION IS a) hygiene factors

Explanation:

The two factor theory which was developed by Frederick Herzberg , consists of two factors on which a person's job satisfaction depends upon , one is motivation which consists of factors for satisfaction and other one hygiene , which consists of factors for dissatisfaction.

According to the question given , hygiene factors are the ones that can make people dissatisfied. This includes secondary working conditions, salary etc, every company should try to improve their hygiene factors to reduce the job dissatisfaction.