Respuesta :
The negative business message conveyed by the statement is given by the phrase C.
What is a negative business message?
- A negative business message is a message that contains some form of bad news.
- This could be an email, a letter, or a memo.
- When the recipient of the negative business message reads it, the resultant emotions may be anger, frustration, sadness, and disappointment.
Why is this statement negative?
- The given statement conveys a negative business message as it is declining the request made for the replacement of a product.
- Such a message is bound to cause disappointment or even anger in the recipient.
Learn more about negative business messages here-
https://brainly.com/question/19993391
#SPJ2