Gerald sends a garbled email message to his coworker Lucy about a sales conference. Lucy calls him to say that she's confused by the
contents of the message. Which two statements could Gerald make to help clear up the misunderstanding?
"Do you expect me to do everything twice? I have no time for this."
"I don't know why you're always so confused. It's perfectly clear to me."
"That wasn't what I intended to write. Please let me clarify my position."
"I'm sorry my email was confusing. Here's a clearer version."
0
"What do you expect? I have a lot of things to attend to."