Respuesta :
The answer is option d. defensive listening.
Defensive Listening– taking harmless remarks as private assaults (listeners misread or undertaking emotions of insecurity, jealousy, and guilt, or loss of self-assurance in a different person).
It occurs while a person tries to discover fault from simple and innocent comments or statements from a person and perceive it as a private assault, an oblique grievance, and even a cause to select an attack which then reasons the receiver to become dissatisfied and protective as properly.
A person who listens defensively is probable to agree with a popular comment is a personal assault. For example, if a person had been to make a statement about lazy human beings in the administrative center, a shielding listener may understand that the remark is implying that they're lazy.
Your question is incomplete. Please read below to find the missing content.
When engaging in this poor listening habit, a member may interpret critical remarks by others
as a personal attack.
a. pseudo listening
b. selective listening
c. superficial listening
d. defensive listening
e. disruptive listening
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