Ben and Dan are middle managers. In a hierarchical organization, middle management is the intermediate management level that reports to executive management and is in charge of "team leading" and/or "specialized" line managers.
Middle management is indirectly responsible for the performance and output of junior staff members. Middle management is considered a senior (or semi-executive) role in comparison to line management because they have the authority to speak and act on behalf of the organization to line managers, junior employees, and customers.
An organization's lower (junior) levels and senior management are connected by a middle manager. Middle managers have the chance to share insightful information and recommendations from within an organization because of their engagement in the day-to-day operations of a corporation.
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