You and the companies will benefit from using a balanced scorecard to gather a variety of feedback regarding the supply chain operations, such as strategic data for top-level decision-makers, diagnostic feedback to direct improvement, knowledge of trends in performance measures over time, feedback on the efficacy of the performance metrics themself, and data that will be used to forecast future business activities.
The supply chain of an organization has roughly equal layers. The balanced scorecard tackles the four criteria of financial, customer, internal process, and learning and growth at each level of the supply chain.
Businesses take repeated measurements in each of these categories and then cycle through a system where they concentrate on weak performance and enhance performance.
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